Privacy Policy
Effective Date: 7/22/2026
This Privacy Policy describes how Zephiora site collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.
1. Personal Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
- Device Information: IP address, time zone, web browser version, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Order Information: Name, billing address, shipping address, payment information (including credit card numbers, [other payment types if applicable, e.g., PayPal]), email address, and phone number.
- Customer Support Information: Any information you explicitly choose to share with us during support emails or contact form submissions.
2. How We Use Your Personal Information
We use your personal information to provide our services to you, which includes:
- Processing and fulfillment of your orders (including sorting logistics and shipping).
- Screening orders for potential risk or fraud.
- Providing you with invoices and order confirmations.
- Communicating directly with you regarding updates, support, or promotions.
- Displaying targeted advertisements or marketing communications we believe may interest you.
3. Sharing Personal Information
We share your Personal Information with third-party service providers to help us run our store successfully:
- E-Commerce Platform: We use Shopify to power our online store.
- Dropshipping & Fulfillment: We pass your name, shipping address, and phone number to our global suppliers and shipping carriers to fulfill and deliver your orders directly to your doorstep.
- Analytics & Marketing: We use Google Analytics / Facebook Pixel to help us understand how our customers use the Site and to optimize our advertising campaigns.
- Legal Compliance: We may share your information to comply with applicable laws, respond to subpoenas, or protect our legal rights.
4. Behavioral Advertising & Tracking
- Cookies: We use cookies to improve your browsing experience, remember your shopping cart items, and analyze website traffic.
- Opt-Out: You can opt out of targeted advertising by adjusting your preferences directly on platforms like Google, Facebook, or Bing, or by visiting the Digital Advertising Alliance’s opt-out portal.
5. Your Rights
Depending on where you live, you have specific rights regarding your personal information:
- GDPR (European Residents): You have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased.
- CCPA / CPRA (California Residents): You have the right to request access to your data, know how it is shared, and opt out of the "sale or sharing" of your personal information.
To exercise any of these rights, please contact us using the contact information below.
6. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
7. Changes to This Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:
- Email: connect@zephiora.com